Before you call
Questions worth asking. No script required.
A little clarity before scheduling can prevent a lot of confusion later.
- Do I meet your current eligibility rules?
Let the provider review its own criteria. - Do you require a referral, order or prior authorization?
Insurance rules may add a step. - Which charges could apply?
Ask about physician, facility, anesthesia, pathology and follow-up. - Who will perform the procedure, and where?
Confirm the facility and treating clinician. - Which preparation instructions should I follow?
Use only instructions from the treating provider. - What transportation rules apply?
Many facilities require a responsible adult to take a patient home.
Symptoms are not a directory search.Contact a qualified healthcare professional for symptoms or concerns. Call 911 for an emergency.